As a company dependant on an IT provider, you’re likely to face a number of challenges from day to day.
• Not getting a fast response
• Not be getting strategic input and direction from your provider
• Working with a small IT company that can’t scale up its services to keep up with your expanding network
• Putting up with a provider that is reactive as opposed to proactive when it comes to managing your account
If any of the above sounds familiar, it may be time to consider a fully managed IT support service.
24 hour, unlimited support. Whether you need us to provide remote or onsite IT support, we’re on hand around the clock every single day of the year to respond to your needs. We will fix all IT problems quickly and with minimal disruption to your workplace to keep your organisation moving.
Ongoing consultancy. Our managed IT support services include free advice and guidance from our expert engineers, who will help you plan an efficient, scalable IT network.
A dedicated IT strategist. Our IT planners will plan your IT infrastructure to ensure it fits into your company’s short and long term operational strategy. We’ll make sure that all of the technology you adopt will be fit for purpose now and in the future. Your own IT planner will also help you explore more cost-effective options that will also enhance productivity.
Since 1998, we have evolved into one of the leading providers of fully managed IT support services in Essex, London and throughout the South East. Our success is down to the following:
We’ll align our services to your individual goals. IT support isn’t a luxury – it’s a necessity to the smooth running of your business. Our team will work with you, not for you, developing bespoke IT solutions that will not only satisfy your demand for effective, affordable technology, but that will also help push your company achieve sustainable growth.
Consistently monitoring and maintaining your network. We don’t believe it’s enough to simply sit back and wait for something to go wrong. We take a highly proactive approach towards identifying and addressing your IT issues. Amongst other things, this means that:
• Patches and security updates are installed in the first instance
• Virus scans are carried out on a regular basis
• Memory usage and hardware strain are monitored
Networking2000 uses the very latest remote monitoring software, ensuring we’re the first to know about any problems within your system.
Our end goal is to make sure that your business suffers minimal downtime. We know that wasted time means wasted money, so we’ll do everything in our power to keep your IT network performing at an optimal rate.
As part of our full IT support service, all of our clients receive monthly interactive reports which detail all of the maintenance work we have undertaken.
As a highly experienced company offering a 24/7 helpdesk, we pride ourselves on offering one of the fastest managed IT support solutions in the South East. To learn more about our approach, contact Networking2000 today.